How should a supervisor handle a complaint against a colleague to maintain fairness and protect rights?

How should a supervisor handle a complaint against a colleague to maintain fairness and protect rights?

• A. Initiate an impartial investigation following policy; document steps; preserve confidentiality and ensure due process.
• B. Publicly accuse the colleague without investigation.
• C. Delay action to avoid conflict.
• D. Terminate the colleague immediately.

Answer: (A)